*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Each unit is professionally decorated and refurbished every year. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) 602357907. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Location. Does anyone else have experience with this and any advice? BBB is here to help. The savings and perks are clear. Scam Clue 5: A promotion that poses as an investment. We returned The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. I'm tired of the lies. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Time Shares. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Not to mention, timeshare resale scams can target owners in need of relief. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Reviews - Palmera Vacation Club 'unethical behavior' I was verbally abused and threatened by staff member. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. First off, I want to say that the people from Palmera are so hard to get ahold of. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. JavaScript is disabled. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Cancel.We want out of Palmera. The Palmera membership also included a Quest Vacation Club membership. When I called the number on the email, it took me to an automated service. He seemed very nice and personable at first. Respect the privacy of others. If we can verify it in our system, an email will be sent to you with your password. We bought 3,000 points for around $13K. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. The main reason that we agreed to purchase this timeshare with Palmera Vacation Club was because the sales representative insisted that not only would he help us sell our Wyndham and Hawaii. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Make sure any club youre considering can pass an easy scam test. Working hours Sun 9:00 am - 5:00 pm I am old and cannot afford to pay for this time share. Someone's going to jail and it isn't me. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. We stayed at the Island Links and attended a timeshare presentation. Our credit is being held hostage by Palmera Time Share. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Still no return calls. I called in late November and was told that my dates were not open to call again in January. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Points 3,000 . Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Nothing that the salesman presented to us was true. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. At this point I am willing to let them keep the money they sham me out of. OMG!!! I am respectfully asking for a rapid response. and I fell for it. Sign up for free now, Sign up for free to participate on the website. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Learn More. Your contribution should be yours. Rescinding Palmera Vacation Club in Hilton Head, SC The first clue should have been that the Quest From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Must call to book. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Login. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Most real companies would take the time..will see where it goes. Barcelo bought out Occidental right . Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Bath 2 . A timeshare is not what you may think it is. Bottom line: Palmera VC is a scam. Fla. Rental: CST: 2081369-50. We told him flat-out during the tour that we are not interested. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. They lied about what the points would get us. So why do people still buy timeshares? Weeks Float . They have their own points system to be used within the resorts that are on Hilton Head. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Thats just false for anything thats not outright property ownership. No: TAR-6309. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The price level of this organization is high according to consumer reviews. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. I submitted a certified letter to the company with no response. Avoid doing business with Palmera. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. 213. Other restrictions may apply. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. This allows us to verify that our reviews come from real guests like you. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. We were still not interested. Read full review of Palmera Vacation Club. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Don't have an account? Recommended Reading: Best Places To Invest In Vacation Rental Property. My son in law own(s/ed ?) Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. Sign up for free now, Sign up for free to participate on the website. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Theres a lot of noise out there. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. After being told they could take a trip to Hawaii, the couple went back home to Alabama. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. Claim it and get a lot of features. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Hopefully the refund will post in a couple days! Perhaps, the finest resort community along the Atlantic Coastline. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Desired outcome: The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Repeat this to yourself as often as is necessary. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. This complaint was posted by a verified customer. Reply. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Palmera Vacation Club has resolved 1 complaints. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? This fact does not disparage the company in any way. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Other restrictions may apply. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. File Complaint A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. In fact, about 85% of timeshare owners love their brand or resort. Occidental Vacation Club Review: Barcelo/occidental vacation club is a Category Timeshares & Vacation Clubs. My decision to purchased was based on lies. legally cancel the contract. Registration as a Seller of Travel does not constitute approval by the State of California. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. They were looking for Maintenance fees. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. BBB Business Profiles are subject to change at any time. Why? Already have an account? They tell you it will take a little over a month after the sale before your on-line account for reservations is active. We want you to share your story, with both the good and the not-so-good. Palmera Vacation Club | Complaints | Better Business Bureau Profile Please let me know about a class action lawsuit against Palmera if one exists. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Check the complaint history, rating and reviews on this company. ST-36515. This business is not a member of Business Consumer Alliance. Have you tried contacting them? Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. true. The travel prices the salesman Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Looking for Palmera Vacation Club Login? All content should be genuine and unique to the guest. Others, however, pose a big financial risk. | Proudly SupportsTimeshare.com. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Pay only $199USDon your exchange fee when you book select Orlando resorts. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. All we ask is that you follow a few simple guidelines. Fla. VSI the company that supposedly sells your previous timeshare is also irreputable. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Contacts:There are no additional contacts. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. They also verbally guaranteed us that Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. #3. Sounds like your bases are covered. Who do I contact? We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? All reviews are available on the sites they are accredited to. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. They lie right to your face and then remind you that nothing they say is legally binding! Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. purchase it back from us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Submit a complaint and get your issue resolved. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. Phone number +1 888-887-2563. He didn't listen to anything we said at all. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Submit a complaint and get your issue resolved. Some systems only allow USPS. He started to get pushy when he got into his sales pitch. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives BCA has no information regarding government actions at this time. After checking in we were paired up with the salesman. He showed us the availability for the following year during the same week we purchased. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Palmera Vacation Club - Timeshares / Vacation Rentals Forum Box 7602, Hilton Head Island, SC 29938. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Some restrictions apply. Palmera also has a Facebook page that we should all be posting on. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Use this comments board to leave complaints and reviews about Palmera Vacation Club. You May Like: What Is The Cheapest Caribbean Vacation. Palmera Vacation Club | RCI.com Hilton Head Island boasts natural beauty along with a playground of outdoor activities. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Verified customer. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Interested in Palmera Vacation Club? sonyasample@gmail.com. RCI members must redeem this exchange offer through the contact center. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year.
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