JetBlue Airlines: 704-264-0728 or e-mail cltlostandfound@jetblue.com, United Airlines: 704-359-8765 or 800-221-6903 or e-mail web-baggage@united.com, U.S. Airways: 704-359-8765 or 800-428-4322. He has also lived in places such as Australia, Colombia, Costa Rica, and Mexico. Thank you. Airlines may require receipts or other proof for valuable items that were in the lost bags. Charlotte Douglas International Airport (CLT) served over 43 million passengers in 2021, and is the sixth busiest airport for passenger traffic in the U.S. Its the second-largest hub for American Airlines after Dallas/Fort Worth (DFW), with the airline operating around 90% of flights in and out of CLT. Concourse D is located on the east side of the airport and is the main concourse for international flights. 5501 Josh Birmingham Parkway The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. As soon as your baggage turns up at your destination airport, we will contact you to set up a delivery time. Airport status is only available for US airports. Charlotte International Airport offers baggage claim service and could be accessed from the baggage claim area, which is located on the ground floor of the terminal. Please be assured that we take all necessary measures to remedy the damage. If the office has availability for that day, then yes you should be able to. Secure .gov websites use HTTPS The first gap year inspired a second which ended up being a 23-country down-the-world trip from Canada to Antarctica.
Airport Information - Contour Airlines It also accommodates baggage claim A1-A3, B, C, D, and E. In the same area, there is also an Info desk, ATM and Baggage service between B and C. You will then be given written confirmation as well as a reference number (PIR number, e.g. This is the best place to start. Any passengers arriving on international flights will be required to clear customs at CLT, excluding any countries with pre-approval. click here to leave your comment. When I get to CLT on the way to TC, do I need to pick up my baggage and re-check it? The tricky part about losing an item in an airport is that it can end up with one of several agencies, depending on where you actually lost it, and who found it. Daily: 4:15 a.m. - 10:30 p.m. I am traveling from Barbados to Toronto Canada through Charlotte. For delayed baggage, the deadline for reporting damage to such baggage is 21 day after receipt of the baggage. This site does not include all credit card companies or all available credit card offers that are on the market. The concourses are all past security and within walking distance of each other, so there is no need to take a train or shuttle bus to get to your gate. Please report damaged baggage immediately to the local Lufthansa baggage tracing counter. These exclusions are typically listed in the airlines contracts of carriage. Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. If in doubt, please contact each agency individually. Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Directions for submitting a mishandled baggage claim: 1. Designated smoking areas can be found outside of the terminal at the far west end on the departures level, and near doors A and D on the arrivals level. Gates A1 to A8, and A10 to A13 are closest to the main terminal and gates A21 to A25 and A28 to A29 are further north of the airport accessible via a connector with moving walkways. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Passengers should stay in close communication with the airline after filing a claim and during the baggage location process. We recommend you arrive to the airport at least 3 hours before your scheduled departure for international flights. Contactlost and found to locate items left at the security checkpoint. Contact us If you are outside the U.S., call reservations. Please make sure you visit the Baggage Information section of this website to find answers to your questions online.
2023 Upgraded Points, LLC. Terms of Service apply. Airport Address: 5501 Josh Birmingham Pkwy., Charlotte, NC 28208 Distance From Uptown Charlotte: 8 miles (13 km) Website: cltairport.com Phone Number: 704-359-4013 Destinations Served: 179 nonstop destinations globally Daily Flights: 1,424 Flight Information: Departures and arrival information can be viewed online. Charlotte Douglas is a fully connected airport with all concourses accessible from the main terminal, as well as each other. You can change the delay claim to a total loss claim any time within two years from the original delay claim filing date. If you know what concourse you are departing from, you can check what restaurants are nearby on the airport website. The maximum baggage liability for flights covered by the Montreal Convention is currently 1,288 Special Drawing Rights (approximately $1,700.00 US) per passenger. Air Canada, American Airlines, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Lufthansa, Southwest, Spirit, Swiftair, United Airlines, Viva Aerobus, and Volaris operate out of Charlotte Douglas International Airport. For DOMESTIC travel, airlines are not required to compensate passengers for items they have excluded in their contracts of carriage. Unfortunately, there is no way around that. You can find tips on how to pack, check-in, and claim your luggage to minimize the chance of damage, delay, or loss in DOTs Fly Rights publication here. Compensation is specified in so-called Special Drawing Rights (SDR). There are several shops and restaurants in Concourse D with more situated in the D/E connector. Sun., Mon., Thur., Fri.: 5:15 a.m. to 10:30 p.m. 4240 Scott Futrell Dr., Charlotte, NC 28214, 2700 Little Rock Rd., Charlotte, NC 28214, 2731 Little Rock Rd., Charlotte, NC 28214, 2400 Cascade Pointe Blvd., Charlotte, NC 28208, 2707 Little Rock Rd., Charlotte, NC 28214, 3425 Mulberry Church Rd., Charlotte, NC 28208, 2625 Little Rock Rd., Charlotte, NC 28214, 3315 Scott Futrell Dr., Charlotte, NC 28208, 4238 Business Center Dr., Charlotte, NC 28214, 2541 Little Rock Rd., Charlotte, NC 28214, 3055 Scott Futrell Dr., Charlotte, NC 28208, 2800 Coliseum Centre Dr., Charlotte, NC 28217, 4119 S. Stream Blvd., Charlotte, NC 28217, 108 Airport Commons Dr., Charlotte, NC 28208, 212 W. Woodlawn Rd. If after 21 days from filing your original delayed bag claim, your baggage has not been found, you can claim the bag as a total loss under the delay claim number that was provided. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. Copyright 2020 Corporate Flight Management d.b.a Contour Airlines. Just outside of the concourse is a large American Airlines Admirals Club that is situated in the D and E gate connector, and the closest security checkpoint is checkpoint C. There are several shops and restaurants in Concourse C and flights are operated exclusively by American Airlines. And if you left something on a plane, at a ticket counter, or at a gate, it may be at the specific airline's lost and found. Outside relief area, Between concourses A and B
Charlotte Douglas International Airport Contact Details Air cargo and small package services: 614-338-6740. The current value is always taken into account when determining the amount to be refunded. Security Checkpoint TSA Lost and Found, 704-916-2200 Restaurants and Food Court HMSHost, 704-359-4997 Retail Stores The Paradies Shops, 704-359-1890 All other areas CLT Airport Lost and Found, 704-359-8765, or e-mail: Please contact your individual airline to learn their policies on traveling with pets. Once we have received your complete damage report, you will be given confirmation in writing with a reference number. At Frontier Airlines, we are committed to serving our customers quickly and efficiently. When does an airline consider a bag lost? HMS Host handles the stores and restaurants in the Charlotte airport.
Here's the rundown though, of who you'll want to call for finding a lost item from Charlotte Douglas International Airport. During our layover in CLT, will we be able to perform the interview at the Enrollment on Arrival at CLT? Costs for replacement clothing and toiletries cannot be reimbursed if your delayed baggage is lost on your return flight or arrives at your home late. You may also call 704-359-5555 for the latest parking information.
Charlotte Douglas International Airport Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs. Conditionally approved passengers are required to attend an interview at a Global Entry Enrollment Center to finalize their application. If an airline damages but doesnt destroy a $20,000 assistive device, then the airline is liable for the damage up to the cost of original purchase price. 1200 New Jersey Avenue, SE Official websites use .govA .gov website belongs to an official government organization in the United States. Washington, DC 20590855-368-4200. Members also have access to The Club CLT and Gameway. Southwest Airlines operates out of Charlotte Douglas International Airport and flights usually depart and arrive from Concourse A. American Airlines, Delta Air Lines, and United offer curbside check-in at Charlotte Douglas International Airport. Cant find what you are looking for? The airport also participates in Enrollment on Arrival at the Concourse D Federal Inspection Area. All rights reserved. In the event of damages to carry-on baggage, liability only applies if the airline or its personnel can be shown to have caused the damage. Browse our most frequently asked questions for more information! We apologize for the baggage issues you have experienced. Charlotte Douglas International Airport (CLT) General Information Terminal/Gate: A10 Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure . The Information Counter (tel. Airlines Operating from CLT Website: cltairport.com If you wish to park your vehicle and escort a . Only TSA PreCheck is available in security checkpoints B and D. We take your comments very seriously as they really help us to improve the site.
Baggage Recovery Center | United Airlines Have a Question? United Airlines Airlines Airline Ticket Agencies Website (877) 230-4796 9000 Aviation Blvd NW Concord, NC 28027 4.
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