View Job description, benefits and responsibilities. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Meet Alight Customer Care Watch on Why Alight? The mission of our customer care teams exemplifies the need for humanunderstanding. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Please enter a Name and Password so you can update your Job Alerts in the future. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. Customer Care Representative Human Resources. As a Customer Care Representative, you will report to a Customer Care Team Leader Customer Care Representative, Human Resources - Texas Virtual (Work You will be notified during the hiring process which checks are required by the position. Alight Solutions offers a promising . At Alight, we believe a company's success starts with its people. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Must be able to work a flexible schedule based upon high call volume needs. We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Alight Customer Care Representative jobs - Indeed Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Benefits . The estimated additional pay is $2,234 per year. Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. DISCLAIMER: Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. This is a 6 months project and we offer Full Time Shifts (Rotating). Customer Care Representative Job Description - Gladly Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. . It's why we're so driven to connect passion with purpose. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Help make it more accurate by adding yours. From company leaders to our newest colleagues, we all play a role in bringing our values to life. We strive for Excellence Every Day by collaborating with our clients and colleagues. at Alight Solutions. Our story starts with a simple universal truth: Every business is a people business. View this and more full-time & part-time jobs in Miami, FL on Snagajob. The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. Career Development & Growth: We provide ongoing training, coaching and development. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Required Skills. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) Customer Care Delivery Specialist in HR Services with Italian and At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. New York Equal Pay for Equal Work Act Statement. You have reached your maximum number of active job alerts. See our awards. This training will take place during the first 5-weeks of your employment, and the hours are full time. Join our team. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. * Create and update employee files in database, as authorized. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. * Excellent communication & collaboration skills with strong ability to empathize with customers 2023 Snagajob.com, Inc. All rights reserved. Customer Care Representative Greater Toronto Area, Canada. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. People can always trust us to say what we mean and depend on us to do what we say. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight Solutions hiring Customer Care Representative -Absence Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. * Able to work independently and to adapt to a rapidly changing environment Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Customer Care Representative, Human Resources - Virtual Alight Customer Care Representative Job, Remote or Florida City, FL At Alight, we believe a company's success starts with its people. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. At Alight Solutions, we are reimaging how people and organizations thrive. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. How much does a Customer Service Representative make at Alight - Indeed Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. You have successfully created a new job alert. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. Take the first step today by joining our talent community. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Health insurance is either BCBSIL or Kaiser depending on where you are located. CC Representative I job in Atlanta at Alight | Lensa Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). The estimated base pay is $36,558 per year. Our people are our greatest assets at Alight Solutions because People Matter! Every day, our customer care representatives are on the front-line of care, advocating for people - ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Visit the company website to obtain information on the company and review the job description prior to your interview. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. These teams are a critical component of Alights health care,retirement and HR-delivery services. Customer Care Representative - Open to Alight Alumni Only at Alight Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Customer Care Representative, Human Resources (The Woodlands, TX) job By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Working as a Customer Service Representative at Alight - Indeed In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. Health, Dental, Vision, Life Insurance and more. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Communicating with customers through various channels. You will be notified during the hiring process which checks are required by the position. Position: Alight Alumni Customer Care Representative I<br><p><br><br><u>Job Description</u><br><br></p><p>This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative.<br></p><p>As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Explore open roles at Alight. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. This job listing has expired and the position may no longer be open for hire. * Initiate new leave cases in our system We learn from one another, champion progress and challenge the status quo. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. Alight SolutionsEasy 1-Click Apply Customer Care Representative, Human Resources - Texas Virtual (Work From Home) job in Springfield, MO. Customer Care Representative, Human Resources - Virtual - LinkedIn READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization: As a Customer Care Representative, a typical day mayinclude the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Job Details. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. Willa Davie's email & phone number - Customer Care Representative II at Customer Care Representative, Human Resources (Lincolnshire, IL) job The mission of our customer care teams exemplifies the need for humanunderstanding. Alight Solutions Easy 1-Click Apply. * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. They may often give instructions by phone and besides performing clerical tasks, they also assist . * A demonstrated successful work history in customer service, insurance, or related field. * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. Try to use specific examples from your work or school history that relate to the question asked. Alight Easy 1-Click Apply. Customer Care Representative Human Resources. Alight is committed to the continued development of our colleagues. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. We recognize the importance of a work life balance. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Customer Care Representative, Human Resources - Charlotte, NC at Alight Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. This role requires that qualified candidates must reside in one of the following states: Please note that all salary figures . , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. * Be kind and compassionate * Demonstrate a positive attitude, self-awareness and embrace feedback We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Location Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions hiring Staffing Coordinator - Round Rock, TX in Round Customer Care Representative - with Growth Opportunities at Alight today! Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. Work-Life Balance * A self-starter who has excellent communication skills in English and Spanish (verbal and written) and the desire to provide the highest level of customer service and satisfaction. Careers at Alight | Alight job opportunities Get the latest news and information. Some related job titles areCustomer Support Representative salaries with median pay of $42,111,Customer Service Associate salaries with median pay of $38,241,Customer Service Specialist salaries with median pay of $41,669,Customer Service salaries with median pay of $36,900. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types Explore careers Media or Investor inquiries? Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. At Alight, we are reimagining how people and organizations thrive. * Demonstrate a high level of confidentiality and professionalism At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Our story. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. It is a very convenient Job I have ever worked. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. We are not an agent or representative of any employer. Know Your Worth. Apply online instantly. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * Express yourself in an open and honest manner Full Job Description. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Sr. Customer Care Representative - with Growth Opportunities Be Real with Alight and help us re-imagine how people and organizations thrive. View Job description, benefits and responsibilities. Our story starts with a simple universal truth: Every business is a people business. Benefits start on your first day of employment, Programs & activities that give back to our. Customer Care Representative Job Description, Skills, and Salary This role is designed for people who have strong empathy and communication skills. Its a permanent virtual customer care representative Job. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today.
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